Your GDPR Rights

Effective Date: 1st January 2025

Last Updated: 1st January 2025

1. Introduction to Your Rights

Under the General Data Protection Regulation (GDPR) and UK data protection laws, you have specific rights regarding your personal data. This page explains your rights and how to exercise them when using Cornhole League services.

2. Data Controller Information

Data Controller: Fortune Biz Rush Games
Address: 165 Silverstone Road, Victoria Park, United Kingdom
Contact Email: support@fortunebizrushgames.com
Website: fortunebizrushgames.com

3. Your Individual Rights

3.1 Right of Access (Article 15)

You have the right to obtain confirmation that your personal data is being processed and access to that data.

What this means:

  • Request copies of all personal data we hold about you
  • Understand how your data is being used
  • Learn who has access to your information
  • Know how long we plan to keep your data

How to request: Email support@fortunebizrushgames.com with "Data Access Request" in the subject line.

3.2 Right to Rectification (Article 16)

You have the right to correct inaccurate personal data and complete incomplete data.

What this means:

  • Correct errors in your personal information
  • Update outdated information
  • Add missing information to complete your profile
  • Ensure data accuracy for better service

How to request: Contact us with specific details about the information that needs correction.

3.3 Right to Erasure (Article 17) - "Right to be Forgotten"

You have the right to have your personal data deleted in certain circumstances.

When this applies:

  • Data is no longer necessary for the original purpose
  • You withdraw consent and there's no other legal basis
  • Data has been unlawfully processed
  • Deletion is required for legal compliance

Note: Some data may need to be retained for legal or legitimate business purposes.

3.4 Right to Restrict Processing (Article 18)

You have the right to limit how we use your personal data in specific situations.

When this applies:

  • You contest the accuracy of the data
  • Processing is unlawful but you prefer restriction over deletion
  • We no longer need the data but you need it for legal claims
  • You've objected to processing pending verification

3.5 Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used format.

What this includes:

  • Game progress and statistics
  • Account settings and preferences
  • Communication history with our support team
  • Any other data you've provided to us

Format: We can provide data in JSON, CSV, or other machine-readable formats.

3.6 Right to Object (Article 21)

You have the right to object to certain types of data processing.

Types of processing you can object to:

  • Direct marketing communications
  • Processing based on legitimate interests
  • Profiling for marketing purposes
  • Scientific or historical research (with exceptions)

3.7 Rights Related to Automated Decision-Making (Article 22)

You have rights regarding automated decision-making and profiling that significantly affects you.

Your rights include:

  • Not to be subject to purely automated decisions
  • Request human intervention in automated processes
  • Express your point of view about automated decisions
  • Contest automated decisions that affect you

4. How to Exercise Your Rights

4.1 Contact Methods

Primary Contact: support@fortunebizrushgames.com
Subject Line Format: "GDPR Request - [Type of Request]"
Alternative Contacts:

  • info@fortunebizrushgames.com
  • contact@fortunebizrushgames.com

4.2 Information Required

To process your request efficiently, please provide:

  • Full name and email address associated with your account
  • Clear description of your request
  • Proof of identity (for security purposes)
  • Specific data or processing activities you're concerned about

4.3 Response Timeframes

We will respond to your requests:

  • Initial Response: Within 72 hours of receipt
  • Full Response: Within 30 days (may be extended to 60 days for complex requests)
  • Urgent Requests: Prioritised based on the nature of the request

5. Withdrawing Consent

Where our processing is based on your consent, you can withdraw it at any time.

5.1 How to Withdraw Consent

  • Marketing Emails: Use the unsubscribe link in any email
  • Cookies: Adjust settings through our cookie banner or browser preferences
  • Data Processing: Contact us directly to withdraw specific consents
  • Account Deletion: Request complete account and data deletion

5.2 Effects of Withdrawal

Withdrawing consent may affect:

  • Your ability to use certain features of our services
  • Personalisation of your gaming experience
  • Communication about updates and new features
  • Technical support capabilities

6. Cookie Management

You have specific rights regarding cookies and tracking technologies.

6.1 Cookie Categories

  • Essential Cookies: Cannot be disabled as they're necessary for basic functionality
  • Performance Cookies: Can be disabled through our cookie settings
  • Marketing Cookies: Require your explicit consent
  • Personalisation Cookies: Optional and can be managed individually

6.2 Managing Cookie Preferences

You can control cookies through:

  • Our cookie consent banner (appears on first visit)
  • Browser settings and preferences
  • Third-party opt-out tools
  • Contacting us directly for assistance

7. Complaints and Disputes

7.1 Internal Complaints Process

If you're not satisfied with how we handle your GDPR request:

  1. Contact our support team for immediate review
  2. Request escalation to our data protection officer
  3. Provide detailed feedback about your concerns
  4. We will investigate and respond within 14 days

7.2 Supervisory Authority

You have the right to lodge a complaint with the supervisory authority:

UK Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

8. Special Categories of Data

We do not intentionally collect special categories of personal data (sensitive data such as health information, religious beliefs, etc.). If you accidentally provide such information, please contact us immediately for removal.

9. Children's Rights

Children under 16 have the same GDPR rights as adults. For users under 13, parental consent is required for data processing. Parents and guardians can exercise rights on behalf of their children.

10. Updates to This Information

We will update this GDPR rights information when:

  • Legal requirements change
  • Our data processing practices evolve
  • New rights or procedures are introduced
  • Feedback suggests improvements are needed

11. Additional Resources

For more information about GDPR and data protection:

  • ICO Website: ico.org.uk/for-the-public
  • EU GDPR Portal: gdpr.eu
  • UK Government Guidance: gov.uk/data-protection
  • Our Privacy Policy: Full Privacy Policy

12. Contact Us

For any questions about your GDPR rights or to exercise them:

Email: support@fortunebizrushgames.com
Subject: GDPR Rights Enquiry
Response Time: Within 72 hours

We are committed to respecting your privacy rights and ensuring compliance with all applicable data protection laws.